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Covid 19 FAQs


  • Please do not come into school if you feel unwell (symptoms can be like a common cold). Take a PCR test if you have symptoms and let us know the result. If you test positive on a lateral flow device, there is no need to obtain a confirmatory PCR. Start to self isolate immediately. 
  • Take part in twice weekly testing and upload the results. Uploading the results triggers contract tracing where the result is positive.
  • Wear a face covering in classrooms, communal areas and corridors.
  • Remember to use soap and water or sanitiser to clean your hands regularly.
  • Make sure you open windows and get plenty of fresh air.
  • If you are contacted as a close contact, then test daily for 7 days.

How can I contact the school?

Please contact us if you have any questions. You can contact the office by email:

If you wish to notify the school of a positive case, please contact:

How should the home tests be completed?

Students should take the test twice a week, three to four days apart. We suggest this is done on a Sunday evening and another evening later in the school week. 

Help and support is available, including instructions in different languages on how to test, and a video showing how to take the test. These can be found here:

There is no need to keep used test equipment after the test result has been reported. You can put it in your normal bin for household waste.

The home test does not replace symptomatic testing. Anyone in your household with symptoms should self-isolate immediately, book a PCR test and follow national guidelines.

How should the results be reported?


  1. NHS Test and Trace:
  1. The school. Please complete the following Google Form for each test using the student’s email (this makes it easier for us to process and record). Students have also been sent the link:

What happens with a positive result?

If your child has a positive antigen LFD test result and has symptoms you should order or book a confirmatory PCR test. You can book a test here. The household should follow the current guidance here. Students with a positive result must not come into school. A negative PCR result will overrule the LFT test if taken within two days of the LFT test. If the PCR is taken more than two days after a positive LFT then students will need to isolate.

Students who are self-isolating with COVID-19 will have the option to reduce their isolation period after 5 full days if they test negative with a lateral flow device (LFD) test on both day 5 and day 6 and they do not have a temperature. For example, if they test negative on the morning of day 5 and the morning of day 6, they can return to school immediately on day 6.

If the result of either of their tests is positive, they should continue to self-isolate until they get negative results from two LFD tests on consecutive days or until they have completed 10 full days of self-isolation, whichever is earliest.

What happens with a negative result?

Negative results should be reported to both NHS Test & Trace and the school (using the Google Form link above).

What happens with a void result?

If the result of the home test is unclear (void), students should take another test. If the next test is also void, your child should take a PCR test. You can book a test here. Void results should be reported to both NHS Test & Trace and the school (using the Google Form link above). 

What if I am a contact?

Contact tracing is now being handled by NHS Track and Trace. If you think you are a contact and have not been contacted, then follow the advice here.

How will the school be cleaned?

Additional cleaning staff are on site during the day and we have increased the regularity of cleaning of commonly used areas and surfaces. 

Will windows remain open?

Recommendations to minimise the spread of coronavirus suggest that well ventilated rooms reduce the risk of infection greatly.  We will endeavour to find a balance between a positive learning environment and a fresh air supply.  Students will be permitted to wear coats in class if required but are expected to continue to wear full and correct uniform.

How will remote learning work for students who are self-isolating?

Work for lessons will be provided through Google Classroom, email or online lessons.

It is essential that students are prepared and ready for online lessons. We expect students to engage fully in online lessons that are offered, where possible, and they should:

  • Keep their cameras on and be muted (unless they are asked to unmute their microphones)
  • Use the group chat to contribute and ask questions
  • Focus on the lesson and not be distracted
  • Complete set work to given deadlines

We recommend that students choose a place to work that is quiet and free from the traffic of others. Research suggests that facing a wall is better than looking out of a window. Students should make sure that IT equipment is fully charged and that they are prepared for a good day's work.

What are the expectations during online lessons?

Our normal high expectations of behaviour are still relevant for online lessons.  Students should be respectful and courteous to others during these live lessons and follow the teachers’ instructions regarding interaction.

Students should have their cameras on during live lessons and should, therefore, ensure that they are appropriately dressed for lessons and in a suitable working area.

How can I support my child with their remote learning?

Adjusting to remote learning can take students some time, so please discuss our expectations with them and ensure that they are ready for learning each day. Encourage them to reach out to their teachers if they need more support.

If you are having issues with or require technology to support their online learning, please contact the relevant Student Support Manager. 

Additional support for pupils with particular needs

We recognise that some pupils, for example those with special educational needs and disabilities (SEND), may not be able to access remote education without support.  In these cases, the SEND department will liaise with students and parents/carers to ascertain the level of support required. If you have any concerns, please do not hesitate to contact your Student Support Manager or the SEND department.

What if I have further questions regarding remote learning?

Please contact the relevant subject teacher. 


Can I have more information on home testing?

Do I need to give consent?

Students and parents do not need to give additional written consent to take part in the home testing programme. 

Can my child take the test themselves?

Students aged 18 and over should do the test themselves and report the result, with help if they need it.

Students aged 12-17 should do the test themselves with adult supervision. The adult may help the student to take the test if they need support.

Students aged 11 must be tested by an adult and the adult must report the result.

How do I report problems or issues with testing?

If there is an issue with the test kit, for example something is missing, please report it by calling 119 and please also tell the school.

If an accident or injury happens whilst using the test kit, please seek medical care by calling 111 (or 999 if it is an emergency). Please also report what happened using this website:

What type of tests will be used?

We will be sending home Lateral Flow Device (LFD) tests. They are a fast and simple way to test people who do not have symptoms of COVID-19, but who may still be spreading the virus. 

The tests are easy to use and give results in 30 minutes. Further information:

Are LFD tests accurate?

Lateral Flow Devices identify people who are likely to be infectious. These individuals tend to spread the virus to many people and so identifying them through this test is important. 

These tests have been widely and successfully used to detect COVID-19 in asymptomatic individuals and are approved by the Medicines and Healthcare products Regulatory Agency (MHRA). The speed and convenience of the tests supports the detection of the virus in asymptomatic individuals, who would not otherwise have got tested. 

The tests are highly specific, with low chance of false positives. They are also very sensitive and are able to identify the majority of the most infectious yet asymptomatic individuals. Extensive evaluation has been carried out on the tests and it shows that they are both accurate and sensitive enough to be used in the community for screening and surveillance purposes. 

It is important to remember that these tests area only an aid to help stop the spread of the virus and students should continue to follow other guidance such as on wearing face coverings and social distancing. 

How are LFD tests different to PCR tests?

There are 2 main types of test to check if you have coronavirus:

  • polymerase chain reaction (PCR) tests check for the genetic material (RNA) of the virus in the sample - you send the sample for processing at a lab
  • lateral flow device (LFD) tests detect proteins called ‘antigens’ produced by the virus. LFD tests give rapid results, in 30 minutes after taking the test.

Can I or someone else in my household use a test kit sent home from school?

No, however whole families and households with primary school, secondary school, and college age children, including childcare and support bubbles, will be able to test themselves twice every week from home. This testing can be accessed through the following channels:

  • get a rapid test at work, through workplace testing. Ask your employer for more information.
  • attend a test site to get tested where you will be able to see how to take the test or pick up tests to do at home (you can find your nearest test site via the postcode checker or check your local council website).
  • collect tests to do at home, find your nearest collection site COVID Test Finder (

If these options are not possible, there will be a supply of rapid tests for order online for people who need them the most. More information can be found on

There is more information available about testing for households and bubbles of students.

How will personal information and test results be shared?

When your child takes a Lateral Flow test, you need to report the result. This is so that their test result can be traced, which means that you need to share some information about your child.

You need to tell the Department for Health and Social Care (DHSC):

  • your child’s name
  • your child’s test result
  • the reference number on the test Kit

You will also need to tell the school their test result. 

Under UK law, the school can collect and store test result data because it is in the ‘public interest’. This means that your child’s data helps us to stop the spread of the virus, and to keep your children in school. For example, we will tell your child to self-isolate if they get a positive test result.

Schools and colleges will only share information with the Department of Health and Social Care (DHSC) if the test kits used are found to be faulty. If this happens, DHSC will use our information to contact people who used the faulty tests, so that they can be tested again. This will ensure that testing is accurate and helps keep us all safe.

When you report test results online, you are sharing information with DHSC. They may share the information with your GP, local government, NHS, and Public Health England. This is so that they can offer your family health services and guidance if your child needs to self-isolate. They might also use your child’s data anonymously (without their name or contact information) to research COVID-19, and improve our understanding of the virus.


How can I access symptom free testing for the household?

You may be aware that the government has also announced that, in addition to the regular testing of school staff (at home) and students (3 tests in school and then home testing), the members of households, childcare or support bubbles of school staff and students can now obtain regular home tests as well if they wish.  The test kits are available to collect or you can order tests online.  The details released are as follows:

Where are the test kit collection points?

You can collect 2 packs of home test kits at a local collection point. Each pack contains 7 tests. Anyone 18 or over can collect.

You can check online if the location is open or busy before you go. You do not need to make an appointment. Here is the link: Find your nearest home test kit collection point.

The site may be used to test people with coronavirus symptoms outside these times and so you are asked not to visit outside opening hours.

How do I order home test kits online?

If you are unable to go to a test site or collect test kits, you can order a home test kit online using this link: Order rapid lateral flow home test kits

There is a request for people not to order online if there is an alternative method to access tests to free up home delivery for those who need it most.

Where are the symptom free testing sites?

There are also numerous local symptom free testing sites which are available to everyone in the community. The ones in Ashford are as follows:

  • Ashford North Youth Centre, Mabledon Avenue, TN24 8BJ
  • Unit 1 Eurogate Business Park, Thomson Road, Ashford TN24 8XW

You can book using this link:  


Title Date  
Highworth Covid 19 Risk Assessment March... 03rd Mar 2021 Download
Testing Privacy Notice 16th Jul 2021 Download